FAQ's

1. What products do you sell?
We specialize in innovative car accessories designed to enhance your driving experience. Our flagship product is the 1P Trend Car Fragrance R Star, a long-lasting aromatherapy car fragrance that keeps your car smelling fresh while adding style to your interior.

2. Do you ship worldwide?
Yes! We ship to customers all around the globe. Estimated delivery times:

• United States & Canada: 7–12 business days

• United Kingdom & Europe: 7–15 business days

• Australia & New Zealand: 10–18 business days

• Rest of the World: 10–20 business days

3. How long will it take for my order to arrive?
Delivery times may vary depending on your location, customs processing, and carrier delays. Most orders arrive within the estimated timeframes listed above.

4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking details. You can use this information to follow your package until it arrives at your doorstep.

5. Are there any customs fees or taxes for international orders?
International orders may be subject to customs duties or taxes depending on your country’s regulations. These charges are the responsibility of the customer. We recommend checking with your local customs office before placing an order.

6. Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. If you need to change or cancel an order, please contact us immediately at elektrophy36@gmail.com. We will do our best to accommodate your request if the order hasn’t been shipped yet.

7. What should I do if my product is damaged or missing?
If your order arrives damaged or you experience any issues, contact us immediately at elektrophy36@gmail.com. We will assist you with replacements or solutions promptly.

8. How long does the car fragrance last?
The 1P Trend Car Fragrance R Star is designed for long-lasting use. Depending on your car’s environment and airflow, it can keep your car fresh for several weeks.

9. How do I use the car fragrance?
Simply hang the pendant inside your car using the attached net string. Adjust its position to ensure the fragrance disperses evenly throughout your vehicle.

10. Can I buy multiple items at once?
Yes! You can order as many products as you like. Add your desired items to the cart and proceed to checkout.